Legal

Terms & Conditions

The terms that govern your use of the Paperless payment gateway and related services.

Last updated: June 2026

Note: This page is a starting template. Replace the copy below with your organisation’s reviewed terms of service before going live.

1. Acceptance of Terms

By accessing or using the Paperless gateway, dashboard, or APIs, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the service.

2. Eligibility

You must be a registered business and complete our KYC and verification process to operate a live merchant account. You are responsible for the accuracy of the information you provide.

3. Use of the Service

You agree to use Paperless only for lawful transactions.
You must keep your API keys and credentials secure and never expose them publicly.
You are responsible for all activity that occurs under your account.

4. Fees & Settlement

Transaction fees, settlement schedules, and payout terms are set out in your merchant agreement. Fees are deducted automatically as part of settlement, with full reconciliation available in your dashboard.

5. Merchant Obligations

You agree to comply with all applicable laws, card-network rules, and Bangladesh Bank regulations, and to handle refunds and disputes fairly and promptly.

6. Limitation of Liability

Paperless provides the service on an “as is” basis. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the service.

7. Termination

We may suspend or terminate accounts that breach these terms, pose a security or fraud risk, or are required to be closed by a regulator. You may close your account at any time, subject to outstanding settlement.

8. Governing Law

These terms are governed by the laws of Bangladesh, and any disputes are subject to the exclusive jurisdiction of its courts.

9. Contact Us

Questions about these terms? Email us at support@paperlessltd.com.